PADDLE T-HANDLE

What damage does the warranty cover?

Each Reptile Sports product is subjected to rigorous quality controls during every single production phase. Each product is carefully checked to ensure that the technical characteristics comply with the specifications. Non-compliant products are NOT placed on the market but destroyed.
The warranty covers manufacturing defects and / or material defects with a duration of twenty-four months (24) from the date of purchase, in the case of sale to the direct user.
 This date must be proven by a delivery document issued by the seller (e.g. receipt), in which the following appear: the delivery date, the name of the seller, the identification details of the same (type, model).
 Main defects in materials and workmanship
The defects of the materials, and in particular of the carbon composites, are normally highlighted in the initial use phase. If a product is faulty (and this can happen), it breaks down after a few exits. Breakages occurred after months of use, are hardly attributable to defects in material or production, but rather to shocks or stress following poorly executed maneuvers, impact with the seabed, whirled in the waves. This does not mean that the guarantee is not recognized, but that it may be necessary for us to carry out a greater analysis of the damaged parts to understand if the nature of the break occurred due to a defect or inexperience.